Staff was super helpful, like they knew everything about the area. They even helped me find a hidden gem for dinner, although they probably have Google just like everyone else.

Clearly, I stayed in an Olympic-level messy room. Found a sock under the shower, which actually turned out to be the hotel's way of blending exercise and cleanliness.

The staff gave me practical advice on the area, because clearly I have no idea how to navigate a city.

The property is conveniently located near the Wisla Krakow Stadium, so I had to endure the dreadful noise of cheering fans. How delightful.

Super convenient with free parking, 24-hour reception, flat-screen TV, electric kettle, and no pets allowed.

my recent stay in krakow was unexpectedly great, thanks to biala gwiazda. the retro vibe took me back to the soviet era, and the friendly staff made me feel welcome. the comfy bed and good noise isolation ensured a great night's sleep.

Bathroom cleanliness wasn't up to par.

The hotel is conveniently located near the city center, making it easy to explore the nearby attractions. The rooms are equipped with basic amenities such as a TV and fridge, providing comfort during the stay. The staff at the reception was friendly and helpful, creating a welcoming atmosphere.

Some guests have mentioned that the hotel's exterior and interior appearance may be unappealing, giving off a slightly eerie vibe.

The hotel had a working fridge, toilet and shower, and functioning amenities like TV and electric teapot. the white bed linen created a calming atmosphere. the location was convenient, with nearby access to bolt scooters and not far from the old town. Free parking was also available. the staff, particularly the kind and helpful lady at the reception, provided excellent service.

Felt welcomed without any reason to complain.

Efficient staff, 24h reception, early check-in, clean room, good noise and thermal isolation.

The staff gave me such practical advice on the area that I became an expert in Krakow's tourist attractions. How impressive!

Who needs a clean and well-maintained hotel room anyway? The dirt and broken facilities added a touch of adventure to my stay.

I had a slightly sunken mattress in the bedroom, but surprisingly, it made the bed incredibly comfy. I slept like a baby throughout the night. The room was clean enough, with good noise and thermal isolation. The staff was responsive when I had an issue with the renovation noise next door. I had a comfortable stay at Biala Gwiazda.

The staff were kind and efficient, and the reception was open 24/7. the room was clean and had good noise and thermal isolation. We slept very well on the comfortable bed. the hotel had a working fridge, TV, and electric teapot, and the white bed linen gave a nice mood and calm atmosphere. the hotel was also conveniently located not far from the city center, making it easy to reach by walking or using transportation like bolt scooters.

The hotel building appeared old and worn from the outside and inside. the room and bathroom were not well-maintained, with falling rosettes and dripping faucets.

I stayed at Biala Gwiazda for one night during my recent trip. The hotel provided a clean and comfortable room with working amenities such as a fridge, TV, and electric teapot. The white bed linen created a calming atmosphere, and the nearby free parking was a big plus. The location was convenient, with easy access to the old town and nearby scooter rentals. The reception staff, particularly a kind and helpful lady, made my stay even more enjoyable.

Strongly recommend this hotel.